Office 365 Project Blog

Office 365 Identity Service, new interface

Anne-Marie Greenhill — Tue, 26 Mar 2013 11:32:25 +0000

Microsoft will carry out planned maintenance on Tuesday, 2nd April, 2013 between 18.00 and 19.00.

Following this work, you will notice some changes when you log in to dMail with Office 365 (webmail) and when you log out.

When you have been logged in and then log out you will be re-directed to Dundee University webmail login page and can log back in with your @dundee.ac.uk username, without the current additional step that is required.
On logout you will see a new user interface.

There will be no other changes to the functionality of webmail at this time.

HELP & ADVICE

If you have any questions or concerns about this work please contact Service Desk quoting reference number 60424.

See new interface image below.

Upgrade to Office 365 – coming soon!

Anne-Marie Greenhill — Mon, 11 Mar 2013 11:45:24 +0000

During March, dMail will upgrade to a new version. The appearance will change but the functionality will remain the same. We will keep you informed of progress during this blog so keep checking for updates.

If you are using an Outlook client on a Windows or Mac there will no change to appearance.

To see what Office 365 will look like see the screenshots below.

If you require more information please contact Service Desk quoting reference number 59265.

Issue affecting iOS 6.1-based devices

Mary Shrimpton — Tue, 19 Feb 2013 16:19:33 +0000

We have been made aware of a current issue affecting iOS 6.1-based devices. This issue is not having a detrimental effecting on our email. However if you are using an iOS 6.1-based device you may see the following error message in your mailbox:

“Cannot Get Mail. The connection to the server failed.”

The only option available to you is to click on OK. This may also cause the battery on your device to flatten very quickly.

Both Apple and Microsoft are investigating this issue. More information can be found at http://support.microsoft.com/kb/2814847

Microsoft Lync – try it out now

Mary Shrimpton — Wed, 20 Jun 2012 13:04:48 +0000

Microsoft Lync 2010 provides a single interface that unites voice communications, IM, and audio, video, and Web conferencing into a richer, more contextual offering.

Users with a non-SOE Windows machine can install the client by:

Logging in to Web App
Selecting Home
Clicking “Install Lync”.

SOE users will not yet be able to use the client but it will be made available on the new Windows 7 Managed Staff Desktop later this summer.

Install on Mac in the same way as Windows. Once installed click on Advanced and choose the radio button next to Manual configuration. Enter sipdir.online.lync.com:443 in both Internal and External Server Name fields and click on ok. This is shown on http://glazenbakje.wordpress.com/2011/12/28/microsoft-lync-on-mac-os-x-how-to-install-connect-with-microsoft-lync-for-mac/

What can I do with Microsoft Lync?

Find out location and availability of contacts (Presence)
Send instant messages to contacts
Hold online meetings with contacts (Meet)
Contacts imported from Office 365 (including those on your synchronised mobile device)
Send an email to an offline contact
Instant Message a contact from an email in Outlook on your desktop
Use the client on desktops and mobile devices
Find copies of previous conversations in Outlook client and webmail

What can I not currently do with Microsoft Lync?

Make voice calls
Video Conferencing
Call or IM other organisations
Send instant messages from within webmail

More about lync – http://lync.microsoft.com

Automatic distribution lists for module groups

Nicola Walker — Tue, 10 Apr 2012 08:29:05 +0000

Module distribution lists are now available in the Global Address Book in dMail as automatic lists. These lists are generated from data held on SITS. When a new module appears on a student record, a list for that module will be generated. When no students are listed on a module, the list will disappear.

To find a module distribution list, search for the module code in the Global Address Book.

Module distribution lists can be added to personal contact groups i.e. you can create a group containing a module list and selected academic and administrative staff.

Microsoft Office 365 Groups explained

Nicola Walker — Fri, 24 Feb 2012 12:25:22 +0000

In Office 365 there are 3 types of group:

Personal
Public
Security

To help you understand what type of group you need we have created a guide, Microsoft Office 365 Groups explained.

Help with using Office 365 features

Nicola Walker — Fri, 17 Feb 2012 11:07:24 +0000

We have been talking with users about what assistance is still required with using Office 365 features. Our help pages are constantly updated as a result of this feedback and you will now find more info on the hot topics, distribution lists and shared mailboxes on the Using Office 365 page.

We have also added more links to the excellent Microsoft Best Practice, How To, Getting Started and Online Training guides in the Microsoft Guidance pages.

Migrating Local Distribution Lists from GroupWise

Nicola Walker — Fri, 03 Feb 2012 16:54:20 +0000

These instructions will help you migrate your Local Distribution Lists from GroupWise to Outlook 2010. Thanks to CAMS for sharing these with us.

dMail guidance – Local Distribution Lists

New FAQ added: Why are the emails I send from a shared mailbox not showing in sent items?

Nicola Walker — Wed, 01 Feb 2012 09:25:18 +0000

We have received enquiries from users reporting that mail sent from a shared resource is not appearing in the sent items when using the Outlook client.

For SOE users this will be resolved when they next launch the client from the Start Menu.

For self-supporting users a patch is now available for download from the Office 365 FAQ page under the heading “Why are the emails I send from a shared mailbox not showing in sent items?”

Update: Office 365 – Shared mailboxes

Nicola Walker — Tue, 17 Jan 2012 14:53:14 +0000

Some users are reporting incomplete migration of generic mailboxes. We have identified what has caused this issue and are currently running another migration for generic mailboxes to resolve this which should be fully complete by tomorrow morning (Wednesday 18 January).

Users requiring assistance in setting up access for their colleagues to access these resources should follow the Share or Delegate Account Access instructions.

If you are experiencing any other issues with Office 365 then please continue to contact the ICS Service Desk.

Thank you for your patience.