Windows Updates – March 2015

The March 2015 Windows Updates were released w/b 23 March 2015.

6 updates were declined as follows:

3002657: implicated in a number of on-going issues (source: community)
3033395: install detection failures (source: community)
3033929: causes a reboot loop (source: community)
3035131: installation failures (source: community)
3035132: implicated in a number of on-going issues (source: community)
3046049: implicated in a number of on-going issues (source: community)

Typical download footprint: 30 updates/915MB

Windows Updates – February 2015

The February 2015 Windows Updates were released w/b 16 February 2015.

3 updates were declined as follows:

2920732: causes issues with PowerPoint 2013 (source: community)
3013455: font corruption on multiple platforms (source: community)
3021952: causes issues with Cisco AnyConnect client (source: community)

Typical download footprint: 33 updates/975MB

Windows Updates – January 2015

wsus-201501

The January 2015 Windows Updates were released w/b 19 January 2015.

Typical download footprint: 24 updates/785MB

Windows Updates – November 2014

The November 2014 Windows Updates were released w/b 17 November 2014.

Typical download footprint: 31 updates/826MB

Windows Updates – October 2014

wsus-oct-2014The October 2014 Windows Updates were released w/b 20 October 2014.

A YouTube video is available with more information about this update.

 

Typical download footprint: 28 updates/812MB

Staff Desktop – change to IE default homepage

The Staff Desktop (sometimes known as the Managed Desktop) will be updated on Tuesday 21 October 2014 with the default homepage on Internet Explorer (IE) changing from the University homepage to the new Staff homepage.

This aims to provide staff with quick access to University online tools and resources. Users will still have the ability to change their homepage in IE should they wish. Guidance on changing the IE homepage can be found on Microsoft’s Support webpages at: http://support.microsoft.com/kb/252464.

If you have any queries about this change please contact the Service Desk.

New Password Management Policy and Services – how will this affect you?

The University is changing the way passwords for IT systems (such as email, VLE and IT Suites) are managed, making passwords more secure and easier to change.

There are key things you must be aware of and do. This will help protect your information, the University’s data and reputation. Please see an example of how this can affect you personally by checking out the recent Apple Hacking scandal news.

Passwords must now:

  • Be at least 14 characters long
  • Not use a username, real name or a company name
  • Be significantly different from previous passwords
  • Password advice and tips

Password Management Portal
The University’s Password Management Portal has changed and has been replaced by two new services.

  • Password Registration Service: https://passwordregistration.dundee.ac.uk – similarly to online banking, you now have to register at least six memorable security questions and answers such as ‘What is your least favourite food?’. Once registered this will permit you to reset your own password independently and at any time.
  • Password Reset Service: https://passwordreset.dundee.ac.uk – you can reset your password by visiting this and you will be asked to provide some of the answers previously recorded on the Password Registration Service.

The Service Desk will continue to be available to reset your password if you are having difficulties or if you would like assistance with using these services.

We recommend that you change your password now or at your earliest convenience – y ou will have up to 365 days to do this from the point at which you last changed your password. Note: certain users will have to change their password by 5 November and we will contact you directly if you are affected.

Help & Support

If you have any questions or feedback about this change please contact Service Desk.

Windows Updates – September 2014

The September 2014 Windows Updates were released w/b 22 September 2014.

A YouTube video is available with more information about this update.

New Password Management Policy and Services – how will this affect our users? For technical users

The University recently undertook an audit of its IT security and a number of recommendations are to be implemented over the coming months. The first key change is in relation to how we manage user passwords, making them more secure, and more accessible to change. This relates to passwords used to log on to University systems such as email, VLE, and IT Suites.

Password Policy
A revised Password Policy has been published on our website and this comes into the final implementation phase on Wednesday 5 November. The key changes for users relates to the format of passwords, or passphrase. Passphrases must now:

  • Be at least 14 characters long
  • Not use a username, real name or a company name
  • Be significantly different from previous passwords

We will publish guidance for users to help them set suitable passwords or passphrases. Users can still incorporate numbers, and symbols (except | : ~ €) as well as letters into their passphrases but this is not mandatory. We recommend that passphrases utilise at least 4 non related words eg imaginestarsbluevolcano.

Password Management Portal
To support this change the current Password Management Portal (https://mypassword.dundee.ac.uk) will be changed to align to the new password policy. The ‘mypassword’ portal will be replaced by two new services on Tuesday 23 September during the ‘at risk’ scheduled maintenance period. As IT analysts you can, however, go and try these new services now following the links below.

  • Password Registration Service: similarly to the old system and online banking, users now have to register at least six memorable security questions and answers such as ‘What is your least favourite food?’. Once registered this will permit a user to reset their own password independently.
  • Password Reset Service:  users will be able to reset their password by visiting this link and will be asked to provide some of the answers previously recorded on the Password Registration Service. On the Student Desktop users will be able to reset their password by clicking on the ‘forgot my password’ at the Desktop login screen – this functionality will be rolled out for the Staff Desktop later.
  • Also, an additional function to remind users to set their questions and answers will be released to the Student and Staff Desktops shortly.

The Service Desk will continue to reset users’ passwords, however, this system will provide the accessibility for users to do this themselves.

IMPORTANT – Issues with certain users

There are a number of users who have not changed their password in the last 12 months or have reset their password using the same password. These users must register their security questions and answers and must reset their password following the new policy by Wednesday 5 November. This means that users will be locked out of University systems if they are not responsive to this important change. We will be contacting those affected directly and will continue to provide targeted emails to those who have not yet changed prior to 5 November 2014.

Help & Support

Users experiencing difficulties with these changes should contact the Service Desk as normal. If you have any questions or feedback about this change please contact the Service Desk.

New Student Desktop 2014

UoD IT is updating the Central Learning & Teaching (CLT) Student Desktop for 2014 in time for the new academic session.

Key features of this year’s Student Desktop are:

  • The operating system will use Windows 7;
  • Login times are faster;
  • Internet Explorer is bang up to date with version 11;
  • We are responding to your needs and have added around 100 new applications to support you with your learning;
  • The wallpaper has been changed – so you’ll know you’re on the new Desktop; and,
  • The ‘Supportive Software’ folder has been renamed to ‘Learning Technology’ – it does what it says on the tin!

Applications available on the new Student Desktop

Applications removed from the CLT Student Desktop
o    Adobe Digital Editions
o    Bamboo installer
o    BFI Screenonline
o    Cute PDF
o    Chromas Lite v2.01
o    Discover Radio
o    EpiInfo 3.5.3
o    Histology Slide Viewer
o    Lingoes Translator
o    MindGenius 3.7
o    Minitab 16
o    MorphoJ
o    PuTTY
o    RasMol
o    Sage Planning for Business
o    SGA_AP
o    SigmaPlot 12.5
o    SPSS legacy file viewer
o    Visual Studio 2010 Pro
o    WinSCP

Locations you can access the Student Desktop 2014

Help & Support

We hope you enjoy the new Student Desktop 2014. If you have any questions or feedback please contact Help4U.