Why do I see Windows Update pop-up boxes?

Microsoft issues Windows Updates every second Tuesday of the month  (“patch” Tuesday). These updates can be related security, errors or functionality. In ICS we review these updates and then push them out to the CLT and Staff Managed Desktops one week later.

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Windows Update – September

A Windows Update was released to the Managed Desktop on Tuesday 18 September 2012.

Microsoft is also issuing an Out of Band (OOB) release on Friday 21 September which will be approved for immediate installation. This release addresses vulnerabilities in  Internet Explorer. More information is available here:

Windows Updates

On the second Tuesday of every month Microsoft releases an update for Windows and other products which includes security patches. Our technical team review these updates and then one week later release these to the Managed Staff and CLT desktops.

Occasionally, a critical update is released by Microsoft which is immediately pushed out to all managed PCs.

We will post what is being included in these updates on this blog each month.

Top tip: Removable storage device disk encryption

Staff who use removable storage devices, such as external hard drives and USB flash drives, are encouraged to take a look at BitLocker To Go. BitLocker is a disk encryption and password protect feature that is included with the Managed Desktop and CLT Desktop. Read more »

Step-by-step guide: Accessing an app with a self-registration key

Some apps are only available to users with permission, ie SITS or a licence, ie Adobe Acrobat Pro, to use them. In these cases we will provide you with a “self-registration” key which is a unique code that you register in the Managed Desktop and then the app is released to your Apps on Demand folder.

We have produced a step-by step guide to help you do this.

What do I need to do before I am migrated?

Before migration you should:

Can I personalise my desktop?

Yes! You can change the desktop theme, wallpaper, desktop icons, task bar, mouse pointers and account picture and add time and weather gadgets.

Where can I find out about Windows 7 & Office 2010?

Support for Windows 7 & Office 2010 is available at: http://www.dundee.ac.uk/ics/services/training/windows7microsoftoffice2010support

Is University hardware compatible with Windows 7?

A scan of University hardware has shown that the vast majority of PCs can work with Windows 7. In the small number of cases where equipment does not meet the minimum requirements we will work with your department to find a solution.