PowerPoint files opens as Read Only

Users have reported that PowerPoint files open as Read Only files. This is a known Windows 7/Office 2010 issue and can be solved by unchecking the details pane in Windows Explorer:

Open Windows (File) Explorer > navigate to Organize > Layout and uncheck the details pane.

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Excel file locked for editing by “Another user”

Users have reported that Excel files are being locked for editing by “Another user”. This is a known Windows 7/Office 2010 issue and can be solved by unchecking the details pane in Windows Explorer:

Open Windows (File) Explorer > navigate to Organize > Layout and uncheck the details pane.

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Where can I find out about Windows 7 & Office 2010?

Support for Windows 7 & Office 2010 is available at: http://www.dundee.ac.uk/ics/services/training/windows7microsoftoffice2010support

Welcome! Let us tell you about the new Managed Desktop

The Managed Desktop offers:

  • Windows 7
  • Office 2013
  • Apps on Demand, allowing you to install the business applications you need
  • Safe environment with automatic security updates
  • Tools to personalise your desktop
  • Lower ownership costs for departments
  • Solutions for users with complex requirements

The rollout is supported by the University Senior Management Team and will reduce the support costs to departments as well as providing a more empowered way of working for users.