Excel file locked for editing by “Another user”

Users have reported that Excel files are being locked for editing by “Another user”. This is a known Windows 7/Office 2010 issue and can be solved by unchecking the details pane in Windows Explorer:

Open Windows (File) Explorer > navigate to Organize > Layout and uncheck the details pane.

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Windows Update – June

Windows Update was released to the Managed Desktop for June 2013.

Where can I find out about Windows 7 & Office 2010?

Support for Windows 7 & Office 2010 is available at: http://www.dundee.ac.uk/ics/services/training/windows7microsoftoffice2010support

Is University hardware compatible with Windows 7?

A scan of University hardware has shown that the vast majority of PCs can work with Windows 7. In the small number of cases where equipment does not meet the minimum requirements we will work with your department to find a solution.

Welcome! Let us tell you about the new Managed Desktop

The Managed Desktop offers:

  • Windows 7
  • Office 2013
  • Apps on Demand, allowing you to install the business applications you need
  • Safe environment with automatic security updates
  • Tools to personalise your desktop
  • Lower ownership costs for departments
  • Solutions for users with complex requirements

The rollout is supported by the University Senior Management Team and will reduce the support costs to departments as well as providing a more empowered way of working for users.