Network Refresh Update | August 2017

Dear Colleagues,

Following on from my previous communication in July, Circle IT and Dell EMC are still working to resolve the issue affecting a very small number of the new network switches installed on campus. Please be assured that considerable resource has been assigned by the vendors to investigate and we hope to have a solution soon.

As previously noted, both wired and wireless network migrations are on hold because of this. I am, however, pleased to say that we have now confirmed this issue does not affect the new wifi delivered via eduroam. We are, therefore, re-starting this aspect of the migrations to bring the benefits of the superfast wifi to students & staff prior to the beginning of academic year 2017/18.

The schedule of where we will be introducing the new wifi over the next few weeks is as follows:

  • Tue 22 Aug – Fulton Building
  • Wed 23 Aug – Old Medical School Building
  • Thu 24 Aug – Queen Mother Building
  • Tue 29 Aug – Carnelley Building
  • Wed 30 Aug – Ewing Building
  • Thu 31 Aug – Kirkcaldy Teaching Block

This work should ensure that the new wifi is available in the majority of areas across campus and will provide a more consistent experience for all without the need for a full network migration.

How will it affect me?

The wifi migration will start at 8am in each of the buildings on its allocated day, at which point the:

  • Existing wireless (UoD_WiFi) will be switched off
  • No internet connection via wifi will be available for devices to connect to
  • Over the next 4 hours, the new wifi will be switched on in small batches
  • Some areas will become available prior to others

This means that wifi should be considered unavailable for the 4 hour period and at risk for the rest of the day.

The work will not affect the operation of the wired network (via ethernet cable). Any devices connected to this network should not experience any loss of service.

Do I need to take action?

You will need to re-connect any devices that were using UoD_WiFi to eduroam. Details of how to do this can be found on the IT Get Connected webpage.

Kind Regards,

Jonathan

Dr Jonathan Monk
IT Director

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