My Dundee Upgrade | 17-21 July 2017

My Dundee will be unavailable from Mon 17- Fri 21 July 2017 because it is being upgraded.

What to do

Please ensure you download any study materials you may need over this period before the start date of the change.

Why are we upgrading?

The upgrade will ensure your learning environment is fully supportable and some new features may appear.

Got questions or concerns?

Please contact Help4U quoting change reference C1704-054.

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Summer News, 2017

To keep abreast of what’s happening over the summer and look at the various projects on which CTIL is working, please visit:

https://sites.dundee.ac.uk/ctil/window

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Ransonware – Be Vigilant Please

You will see wide spread news reports regarding Ransonware affecting organisations across Europe and Asia.

We have tested and deployed access protection proactive measures which will protect all staff and student desktops as advised from our Vendor however please:

Educate yourself

An email cannot corrupt your device on its own, you have to interact with it. Think:

  • When you receive an email to your University account, consider if you were expecting correspondence on that topic, from that recipient. If you weren’t, and the message is calling for you to act either by sending information, clicking on an active link, or downloading an attachment, first ask the IT Service Desk to confirm its legitimacy.
  • Never tick/check enable macros on attachments, unless you explicitly need to and trust the sender.
  • Don’t run a program if you don’t know where it has come from and haven’t chosen to install it yourself.

http://uod.ac.uk/infosec

https://www.dundee.ac.uk/it/services/security/faq/

Any concerns UOD IT staff are available 10am – 10pm all weekend so please log a call for assistance via www.dundee.ac.uk/help4u/ quoting reference number 1705-2711

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Turnitin Service Alert -resolved-

Turnitin have reported that the issues that occurred yesterday have been resolved:

Turnitin Service Alert

Turnitin UK experienced a service degradation between 10:00am and 04:00pm BST on the 8th of May.

During the degradation users may have been unable to load submissions in the Document Viewer and mark them.

The issue is now resolved.

We apologise for the inconvenience that this has caused.

You are receiving this email because you have either subscribed to receive service alerts or you are listed as a Turnitin Administrator. This email inbox is not monitored. For future enquiries, please submit a ticket via the helpdesk: http://go.turnitin.com/e/45292/en-us-support-help-center/9q22l8/675418087
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Introducing our New Site & Learning X

Today we’ve launched a new site that will provide information and resources in support of digital learning across the University of Dundee. We’re starting small but please check back regularly to see how we grow this into valuable resource in support of digital learning at the University of Dundee.

To start us of off we’re introducing a new series called Learning X, which will look at challenging topics in digital learning and provide helpful information and activities to support learning & teaching at the University of Dundee.

The site and our new sereis can be found through the CTIL tab or directly at sites.dundee.ac.uk/ctil 

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PTES & PRES Response Rates

If you’re interested in the ongoing response rates for these surveys, you can now view the latest data by clicking on the “PRES & PTES Responses” tab.

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Turnitin Service Alert -resolved-

The Turnitin service experienced some disruption today between 12pm and 1pm. This has now been resolved.

Turnitin and TurnitinUK service has now been restored. Service was disrupted from 4.15am PST/12.15pm BST/9.15pm AEDT to 4.39am PST/12.39 BST/9.39pm AEDT.

(taken from a turnitin Service announcement)

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Missing Modules/Organisations -resolved-

This issue has now been resolved. If you have any further issues, please contact help4u@dundee.ac.uk

——————————————–

Some users have reported that they are unable to see their modules/organisations in My Dundee. UoDIT have identified a problem with the user enrolments and are working to fix this as a matter of urgency.

If you are affected, we are not currently anticipating that this will take long to fix and will update this post at 13:30.

CTIL

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My Dundee: Unavailable between 0830-0900 on 25/04/2017 -resolved-

Maintenance is scheduled to take place on My Dundee on Tue 25 Apr from 08:30-09:00 to resolve an urgent issue.

More details about this maintenance will be added to this notice soon.

 

If you have any questions, please contact the IT Service Desk via Help4U (ref C1703-014).

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Turnitin Maintenance, Thursday April 13 -resolved-

Users may experience a short interruption in service between 0900 and 1000 on Thursday April 13. This is to allow UoD IT to apply a fix to a minor problem, which has been affecting a small number of users.

Please refer to https://uodit.info/ for updates.

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