• Won’t somebody think of the semi-colons?

    The University’s new content style guide is a large resource, and it’s a living document, so it’s only going to get larger. Within it are rules and guidelines covering everything from tone of voice to correct apostrophe use, from word choice to date format. If you find a formatting, style, punctuation or spelling situation not […]

  • The PhD user journey

    I was asked recently to look into the way we provide information to prospective PhD students, with a view to improving the way PhD related information is presented on the central University website. PhDs are one of those slippery customers with web content all over the shop. Not only is there content both on the […]