• UX Workshop for Duncan of Jordanstone College of Art & Design

    The University of Dundee has recently restructured how web services are provided under a newly formed Web Services Team.

    The Web Services team has 5 disciplines

    • Web Content
    • Web Design
    • Web Development
    • UX (User eXperience)
    • Support

    When the team is working with colleagues at the University to redesign their web presence, we follow a process that has UX as an integral part of the process.

    But first, what is UX?

    Continue reading…

  • Accommodation

    Accommodation is a great selling point for the University of Dundee, we have around 250 self-contained flats, the majority of which are on or around the city campus. Therefore, alongside our revamp of the course pages on the Study website we set about updating the Accommodation site.

    Due to the way university applications work, applying for a room is more complex than just booking a hotel. You need to be holding an offer, then we’ll contact you, then there is an allocation procedure to try and match students up with students they’ll get on with. As such the old accommodation site was designed with the aim to guide applicants through all the information they need to know. This was a noble aim however the inherent assumption was that users would follow the predefined route – Ikea style – from start to finish.
    Continue reading…

  • New Design for Course pages

    In October 2015 the web team commenced a redesign of the course pages in the Study section of the website. The feedback from staff and students was that although the website overall had come on leaps and bounds over the last year there was still much we could do to improve the pages which are so crucial in showcasing our portfolio of programmes and making a compelling proposition to prospective students.

    Through user testing with groups of students it became apparent that users were often finding it difficult to get to key information such as entry requirements or they were being overwhelmed or distracted by the sheer amount of options on the page.

    So our first objective was clear –  improve the various issues around navigation and how people interact with the elements on a course page.
    Continue reading…