Last year we got in touch to let you know we will continue to support you during the Alpha Project. We asked you to use help4u@dundee.ac.uk so we could respond to your web requests.

Thanks to you we have had:

2000 calls assigned to the web team over the past year

30% of the calls came from External Relations, our number 1 customer

50 calls resolved in a week, our highest so far

1 hour to assign calls to the best person who can help you

Our most common feedback is “Wow that was fast!”